Friday, September 07, 2007

Workplace Evolution – a Process of Natural Selection?

In recent months our organization has undergone some restructuring and our team has accordingly received a new mandate. Whilst continuing much of our existing work, we now have the scope to develop in new areas, including in the area of ‘leadership’. Thinking for some time now about what this might look like, we have been looking at ourselves – as individuals and a team – to see how we might better use and further develop our strengths. In this process, I have been struck by quite how quickly our jobs can evolve. And I have been wondering about the relationship between me and my job. Are my job and I evolving apace? And is there a process of natural selection at work, in which my job has increasingly played to my strengths?

I joined the organization almost four years ago on a short contract as an editor and soon became involved in a number of projects looking at strategic communication and learning. I have since gained valuable experience working with international, voluntary membership networks, developing websites and portals, using web 2.0 technologies, and more recently I’ve added facilitation skills and interactive learning design as ‘feathers to my bow’. In the course of all of this, to what extent have I sought to evolve in response to an evolving job? And to what extent has the evolution of my strengths influenced the evolution of the job? I am not sure of the answer. Nor am I sure of what would be the optimal balance for me and my organization. To the extent that we can influence the evolution of our jobs, how much should we?

Tapping Into Natural Talent: Bibliotheca Talent Shows

The Bibliotheca Alexandrina was, last week, host to a couple of talent shows. One was that of participants in the Youth Employment Summit (YES). Amongst others, Dumisani Nyoni was on stage with his guitar performing a medley of songs from across the world – with his audience standing and singing along as he strums something from a part of the world with which they feel special association. Another, quite different talent show took place during the ‘New Learning for Sustainability in the Arab Region’ event.

Fayez Mikhail, an Information Technology Manager from a large, international environmental organization, took centre stage (well actually just off-centre so as not to obscure the images projected on the screen behind) and showed a talent he had never shown before in almost twenty years with his organization. Fayez has a natural talent for speaking in public. Discovery of this talent was quite by accident. He never signed up for a talent show. We needed a speaker on how developments in information and communication technologies have affected learning within our organization and how we are sharing and learning with others. The speaker would be before a largely Arabic audience. Who better than our Egyptian IT Manager! It didn’t take long for us to close the deal and before we knew it Fayez was on stage and displaying a talent he never even knew he had. (Conversely, during the event we were also presented with performances by that highly experienced public speaker who clearly lacks any natural talent at all and who would have been wise to ask another to do the job for him/her – after all if your lyrics and score are great but you can’t carry a tune you’re unlikely to convince your audience that you belong at the top of the charts).

How can we tap into natural talent in our organizations? Would bringing talent shows into the workplace help us discover talents we never knew we had? And would they help us identify others with the talents we lack who could help us for greater impact? If not a talent show, how can we provide other environments in which we can discover these things? Surely our talents shouldn’t go hidden for almost twenty years. And once discovered, how can we make sure we use these to their full potential?

How Is Networking Form Following Function?

‘Are formal networks pre-internet artifacts?’ - asked Gillian in her post of August 30th. For some time now, we have been dabbling in and experimenting with the ever-evolving networking technologies available online. Working with a formal membership network of over 600 people worldwide, we have been seeking ways to use online technologies to stimulate decentralized engagement and action.

In 2006 we progressed from a traditional website (in Dreamweaver) – editable only by headquarters staff – to an open-source web-portal. The portal provides all network members with the opportunity to login, edit their user profiles, search other members, and share news stories, coming events and resources. And yet already we can see that the speed at which online technologies are developing means that our portal appears a product of the past. Web2.0 social and professional networking tools have taken centre stage, offering ever-more informality, flexibility, functionality and fun. The burning question - What are the implications for our formal membership network? And yet maybe there’s a bigger question that we ought to first be answering…

For me, the question of a network’s ‘form’ (and related used of tools and technologies) cannot be separated from the question: What is the network’s function? (- For we have all heard the familiar ‘form follows function’ saying.)

The World Conservation Union has over 10’000 expert members in six formal networks (otherwise known as ‘Commissions’). What is the key, generic function of these networks? The Union’s website states that these networks ‘assess the state of the world’s natural resources and provide the Union with sound know-how and policy advice on conservation issues’. Is a formal, membership network the best form to support this function? I think this question deserves further exploration. No further exploration is necessary, however, to see clearly that the formality of these membership networks brings to the Union an essential scientific credibility without which the largest conservation organization in the world would certainly lack influence.

When addressing the issue of form following network function - and the related issue of the most appropriate technologies- how can we address (and perhaps reconcile?) these explicit and implicit network functions for greatest impact? I’m hoping that both my informal and formal networks will help me here…