Saturday, September 06, 2008

It Only Takes 1% to Make A Micro-Trend

If we have 1500 staff members, what are 15 of them doing together that creates an interesting micro-trend in our organization that we should be paying attention to?

I enjoyed reading Mark J. Penn and E. Kinney Zalesne's Micro Trends: Surprising Tales of the Way We Live Today (Penguin 2007), and found this intriguing paragraph to capture the essence of the book:

Today, changing lifestyles, the Internet, the balkanization of communications, and the global economy are all coming together to create a new sense of individualism that is powerfully transforming our society. The world may be getting flatter, in terms of globalization, but it is occupied by 6 billion little bumps who do not have to follow the herd to be heard. ... In fact by the time a trend hits 1 percent , it is ready to spawn a hit movie, best selling book, or new political movement. The power of individual choice is increasingly influencing politics, religion, entertainment and even war. In today's mass societies, it takes only 1 percent of people making a dedicated choice - contrary to the mainstream's choice - to create a movement that can change the world.

...or an organization? I have the exciting challenge to facilitate a four-year, system-wide organizational development and change process in my organization. Many teams will be involved in this evolving process. At this early stage we are thinking about how best to inform and engage people so that they see and feel their own potential to catalyse change in their areas of concern. I have been thinking about how to get the majority on board, but reading this book makes me think that, in fact, there may be no "majority" in the organization. Maybe, just like in the outside world, as MicroTrends proposes, people are going hundreds of small directions at once, quickly.

So how can we harness that energy for this process? Where are the niches within the organization? Maybe trying to unify people around one macro-slogan, tagline, or end point, is not the most effective way to go. Maybe we need to make lots of customised, personalised products and processes that speak to and build tolerance for the different choices that people are making (like going to staff picnics and not going to staff picnics, or coming to free coffee or not coming to free coffee.) The book talks not so much about identifying Communities of Practice, but Communities of Choice.

We need to start micro-trend spotting - what are those 15 people doing right now?

Watch Mark Penn's GoogleTalks Video on YouTube.

Avoiding Petrifying Talk of ‘Taking Action’

How can we talk about applying learning without turning off those who are petrified by talk of taking action? This challenge leapt out and stared me in the face last week.

When we take time to interact with business people on the topic of business and biodiversity, we hope that they will be energized and better equipped with what they learn to return to their businesses and lead change. But leading change requires taking action. And talk of taking action… well, apparently this isn’t something that energizes everyone; Quite the opposite. So what did we come up with? - A series of appreciative questions which imply taking action, but don’t explicitly state so.

• Is your business strategy more focused on addressing biodiversity risks or opportunities?
• What more could your business do to mitigate the biodiversity risks and/or capitalize on the opportunities?
• If your CEO asked you for one suggestion on how to improve your business’ biodiversity strategy, what would you suggest?


The room buzzed. Suggestions sprung to the surface. And lively conversation continued into dinner, with learning translated into fresh ideas for leading change!

Education for Sustainable Development (ESD) in 50 Words

I just spent my Saturday morning filling in a 6-page questionnaire sent by UNESCO as a part of their global monitoring and evaluation of the Decade for Education for Sustainable Development (2005-2014). They want to know what organizations and networks are doing to contribute to the Decade, here at the mid-decade mark.

The question I appreciated the most was: What is Education for Sustainable Development for you? (Give your perception of ESD in 50 words.) It was the 50 words that got me, now that was a challenge! Because the Decade is a United Nations process (it is a UN Decade), with all the reams of paperwork, pages and column inches that brings, I found this question both refreshing and intriguing. It was an exercise that tapped into to my right brain creativity that was not unlike writing a poem or a haiku. It generated a little spark of energy where before there was only a 6-page questionnaire. And it was the last question - good thinking on someone's part!

Here was my response:

ESD is the process of helping individuals and groups deliberately define their own SD journeys, supporting this through learning tools, collaborative opportunities and reflective processes. ESD shapes people's viewpoint on their personal and professional experiences so that decisions that favour sustainability become a part of their habitual and desired practice.

Want to try one of your own? See if thinking about it this way, like a puzzle, ignites some renewed energy - after all we have 5 years to go!